An Ounce of Prevention by Roger Wambolt

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If you are using a system for business, it is important that it be kept up to date and running smoothly. There is nothing more frustrating than to be working against a deadline and have a system crash or CorelDRAW stop working. If either of these happen, you should know how to fix it without wasting a lot of time or money. There are a couple of things that you can do in little or no time at all.

Reset the Application Defaults

If the application is not performing as expected, (menus seem to be missing or corrupt). You try to Trace a bitmap and the Trace window does not appear (not that I have seen that happen) you may need to reset the defaults for CorelDRAW. This will refresh the default files and it will be like launching a freshly installed application.

With CorelDRAW closed, hold down the "Windows key" this is the key between the Ctrl and the Alt keys, to the left of the space bar. While holding this down, tap the letter "R" on the keyboard. This will open the Run command box. Next you will need to type: "%appdata%” and tap the “Enter” key.

Open the Corel folder and you will see a Corel Graphics Suite XX folder. Right click on this folder and rename it. I usually just add the word "old" in front of it. By renaming rather than deleting, you will not delete any customer fills, line styles or other items that you may have created.

Close these folders down and launch CorelDRAW while holding down the F8 key. A message will appear that reads "Are you sure that you wish to overwrite the current workspace with the factory defaults". Answer yes to this. NOTE: If you have customized your workspace, changed color settings or other defaults, you may want to export that before resetting the defaults.

Clean Out tmp Files

If the system seems to be slow or CorelDRAW crashes frequently it may be due to excessive .tmp files. Tmp files are created when you import, copy/paste or print. These files should be deleted regularly and if not, can be like hair in a drain and just clog up the entire system.

If you have excessive tmp files on the system, here is what you need to do:

Hold down the "Windows key" this is the key between the Ctrl and the Alt keys, to the left of the space bar. While holding this down, tap the letter "R". This will open the Run command box.

Type: "%tmp%" and tap the enter key. When the folder opens, select 1 file and while holding the Ctrl key down, tap the letter "A". This will select all. Finally, tap the Delete key on the keyboard. If a message appears that the file is in use or open, select the check box that says "do this for all items" and click Skip. Once all the files that can be deleted, are, close the tmp folder.

If you are deleting a large number of .tmp files, it is suggested that you do a disk defragmentation as well. To do this, tap the Windows key and then type “defrag”. You should see “Defragment and Optimize Drives.” Select it and follow the prompts.

Ensure you have the latest Video Driver

Another area where maintenence may be needed is ensuring that you are running with the current video driver. If the screen flickers or does not refresh properly, or if you have printing issues to a non postscript device, it would be wise to ensure that you are using the most current printer driver

To check the video driver, do the following:

Hold down the "Windows key" and tap the letter "R". This will open the Run command box. Type: "dxdiag" and tap the Enter key. You may see a message that asks "Do you want to check if your drivers are digitally signed?" Click Yes.


On the Display or Display 1 tab, (third line down, right hand side) look at the date. If the date is more than 3 months old, update the driver.

With a few minutes weekly, you can ensure that your system runs smoothly and that you have minimal down time, just by doing these simple steps.


Roger Wambolt's career is the culmination of over 21 years in graphic design and education. It began in the trenches at Corel, where Roger provided user support, training and championed Corel's partner programs. Over the years, he acquired extensive knowledge through his relationships with graphics professionals in many industries, including print, sublimation, screen printing, sign making, engraving, and embroidery. In 2010, he started AdArt Graphics, to provide graphic design and training services to a variety of international clients.
A CorelDRAW Graphics Suite expert, Roger has been a popular presenter at industry trade shows. He has developed and conducted classroom training and online sessions throughout North America and has authored articles for key industry magazines, including SQE Professional and The Screen Printers Resource Guide. You can train at home with Roger using his book Bring It Home with CorelDRAW: A Guide to In-House Graphic Design or by watching his online course CorelDRAW X8 Essential Training at, in addition to his numerous tutorials here on the Corel Discovery Center.