Sublimation - Conde Systems - 25 Years Expert Experience
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Technical Support

 

PartnerNET

The Online Resource for Condé Partners

Need help? We support everything we sell. From help with pressing a substrate, to remote accessing your computer to troubleshoot color issues, to assisting you with installing your printer, software, or color profiles – we’re here for you. Speak to one of our experienced technical support staff Monday through Friday 8am to 9pm and Saturday and Sunday from 9am to 9pm CST. MAC & PC remote support available.
FAQs

Printer Drivers

Hardware drivers, Service downloads, firmware updates, installers

Templates

Download the latest product templates. Templates are available for most all Condé products

Documents

Product manuals can be found on most product pages or by searching for manuals in this repository

Videos

Watch How-To videos for a visual learning experience. Our video tutorials provide step-by-step instructions for most all of our products.

ICC Profiles

Contact support to request ICC profiles and color charts for new and legacy printers. A Condé tech will call you and help you get your system up and running.

Support

Establish a Support Connection here. You will be prompted for a Support Key which you will receive from your Technician.

Social Media Support

Our Condé Facebook page serves as a notice board for all our special events, tradeshows and other activities. We post graphic links, support articles, videos and we even have LIVE feed from seminars and shows.

Sublimation Forum

Conde's new Dye Sublimation Support Forum is a place where you can ask questions, have things explained and ask for marketing advice for your sublimation business. Plus look for special offers and deals just for the group, too.

Transfer Paper Forum

Doug DeWitt, Condé's Transfer Paper Product Support Manager, has created a private group where all the posts, questions, deals and content concentrates on heat transfer paper, OKI and GO UNO printers. Cut to the chase and get support and answers quickly and at all hours