Welcome to our wholesale sublimation and heat-transfer print services. We offer print and transfer services to our distributors and current Conde customers to help them serve their customers better. If the distributor has a request that is a little too big for him to handle, or he has temporary equipment problems, or the distributor might want to offer products that are too large (ChromaLuxe panels, floor mats, bath towels, baby blankets, etc) for his current equipment to handle, Condé Systems can help.
Our experience in this market, supporting large production customers, color management, product knowledge, etc. make us uniquely qualified to provide this much needed service to the distributor/sublimator/ network.
Read through our artwork requirements below and send us a job or call your Condé sales representative at 800-826-6332 for more info.
Some hints to help Print Service orders go more smoothly and prevent frustration and delays for our customers. Approximately half our Print Service orders are delayed because the customer sends us artwork that is not suitable or not printable in some way for the requested order.
Use our templates! Download our templates and use them to create your print art before sending it to us. One of our biggest delays is artwork that doesn’t fit the requested substrate (e.g., a typical rectangular photo format is submitted for a square tile) or without the proper bleed area of .25".
ARTWORK REQUIREMENTS
File Formats accepted:
.pdf - Portable Document Format
.eps - Encapsulated Postscript
.tif - TIFF bitmap
.jpg - Jpeg bitmap
.png - Portable Network Graphics
Client (Distributor) is responsible for all artwork releases, permissions and licenses.
Resolution
All submitted raster/bitmap files should be 150ppi to 300ppi* at print size. 150-200ppi is usually the maximum if transferring to fabrics. 300ppi is better for transferring to Unisub, ChromaLuxe and other hard substrates. * Resize image in Photoshop to the intended print size without "resampling" it to determine ppi (pixels per inch).
Fonts (a.k.a. Text)
Convert Text to curves OR save as a jpg! If there is text in the image and submitting the cdr, pdf, or eps file format, convert the text to curves. If you save the files as jpg or tif, there is no need to convert to curves.
Color
Please use the RGB color space when creating new graphics* and when submitting any and all artwork**. Digitally captured or scanned photos default to RGB color. We will certainly accept CMYK and other color spaces in the artwork, but we usually get better results in RGB. The best blacks can be achieved with an RGB value of 0-0-0.
Intended Substrate/Product
If you are ordering Prints Only (on paper), letting us know the intended product to be printed will help us provide a more satisfactory print for you. We will know the best sublimation paper, appropriate print resolution to use AND if we should not mirror the image as when transferring to glass. Download our templates and use them to create your print art before sending it to us. One of our biggest delays is artwork that doesn’t fit the requested substrate (e.g., a typical rectangular photo format is submitted for a square tile. There is no way to fit without cropping or stretching the image and no way to know what the client expects.)
Artwork fees
Additional fees may be assessed for editing the submitted artwork. This includes text editing, proofs, color matching and design work. A full color proof or PMS (pantone matching system) color number needs to be submitted with the artwork when color matching is requested. The customer pays any shipping charges for approvals of samples/proofs. If specifying the color from a known standard (like Pantone Matching System) is not suitable for your needs, please send us a hard copy proof* to:
Condé Systems, Inc.
Attn: Print Services
5600 Commerce Blvd. East
Mobile, AL 36619
* Do not send original art or something you cannot afford to lose. Condé Systems is not responsible for loss or damage of proofs.
** Prints from your printer will not match the output from our printer. Your customer needs to approve a proof from our printer.
Variable Data Printing
We offer variable data output. You can personalize each item with a name or special graphic. An example would be name badges for a convention. There is a fee for each field. The first line of your database should contain the names of the fields.
Please provide data in comma delimited .txt file or in a Microsoft Excel spreadsheet.
Expedite Fee
If the request is quicker than our stated turn-around time for a given order, an expedite fee may be assessed. Please specify turnaround time in the required field.
*Do not send original art or something you cannot afford to lose. Condé Systems is not responsible for loss or damage of proofs.
** Prints from your printer will not match the output from our printer. Your customer needs to approve a proof from our printer.
Click here to upload your files