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Sublimation - Conde Systems - 27 Years Expert Experience
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Condé Technical Support Resources

Need help? We support everything we sell. From help with pressing a substrate, to remote accessing your computer to troubleshoot color issues, to assisting you with installing your printer, software, or color profiles. we are here for you. Speak to one of our experienced technical support staff Monday through Friday 8am to 9pm and Saturday and Sunday from 9am to 9pm CST. MAC & PC remote support available.

Click here for our Tech Support Request Form


The Online Resource for Condeé Partners. Created exclusively for our partner community, the Condé PartnerNet provides you with resources to help you grow your business and meet the needs of your customers. Download product templates, help documents, instructions, drivers, ICC Profiles, instructional videos and much more. Have questions? Visit our frequently asked questions page.

Printer Documents

Hardware drivers, service downloads, firmware updates, installers. Download these resources online here.

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Download the latest product design templates. Templates are available for most all Condé products.

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Color Charts

Product manuals can be found on most product pages or by searching for manuals in this repository.

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Our video tutorials provide step-by-step instructions for most all of our products and production equipment.

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ICC Profiles

Contact support to request ICC profiles and color charts for new and legacy printers. A Condé Tech will assist you.

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Remote Support

Establish a Support Connection here. You will be prompted for a Support Key which you will receive from your Tech.

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Social Media Support

Our Condé Facebook page serves as a notice board for all our special announcements and weekly LIVE Broadcasts.

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Sublimation Forum

The place to ask questions about your sublimation business. Look for special offers and deals just for the group!

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Transfer Paper Forum

Private group for all things Transfer Paper led by Doug DeWitt, Condé's Transfer Paper Product Manager.

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