Need help? We support everything we sell. From help with pressing a substrate, to remote accessing your computer to troubleshoot color issues, to assisting you with installing your printer, software, or color profiles. we are here for you. Speak to one of our experienced technical support staff Monday through Friday 8am to 9pm and Saturday and Sunday from 9am to 9pm CST. MAC & PC remote support available.
The Online Resource for Condé Partners. Created exclusively for our partner community, the Condé PartnerNet provides you with resources to help you grow your business and meet the needs of your customers. Download product templates, help documents, instructions, drivers, ICC Profiles, instructional videos and much more. Have questions? Visit our frequently asked questions page.
Hardware drivers, service downloads, firmware updates, installers. Download these resources online here.
Click hereDownload the latest product design templates or view instructions. Templates are available for most all Condé products.
Click hereProduct manuals can be found on most product pages or by searching for manuals in this repository.
Click hereOur video tutorials provide step-by-step instructions for most all of our products and production equipment.
Click hereContact support to request technical assistance. A Condé Tech will assist you.
Click hereEstablish a Support Connection here. You will be prompted for a Support Key which you will receive from your Tech.
Click hereOur Condé Facebook page serves as a notice board for all our special announcements and weekly LIVE Broadcasts.
Click hereThe place to ask questions about your sublimation business. Look for special offers and deals just for the group!
Click herePrivate group for all things Transfer Paper led by Doug DeWitt, Condé's Transfer Paper Product Manager.
Click here